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Most CX tools bolt a chatbot onto your store and call it automation. Lookfor is different. We give you the infrastructure to build multi-agent systems: teams of specialized AI agents that collaborate, use tools, and take real actions across every customer channel.

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The chatbot problem

Traditional chatbots are proxies for a single LLM. They take a customer’s message, add some context, send it to a model, and display the response. They can answer questions, but they can’t do things. A multi-agent system flips that model:
ChatbotMulti-Agent System
ArchitectureSingle LLM callTeam of specialized agents
CapabilitiesText responses onlyTool calls, handoffs, real actions
ScopeGeneral-purposeEach agent has a focused responsibility
CustomizationPrompt tweaksFull control over agents, tools, and orchestration
ObservabilityBlack boxTraces with every decision, tool call, and handoff
With Lookfor, each agent has a brain (LLM), hands (tools), and eyes (context). An Orders Agent can cancel orders, a Refund Agent can process refunds, and a Sales Agent can recommend products, all coordinated through intelligent handoffs.

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Our principles

  1. Set the state of the art. We move as fast as the AI landscape does. When better models ship, you get them. When new patterns emerge, we build them in.
  2. Success is in the details. Small things matter: response delays, inactivity timeouts, batched messages, environment variables. We obsess over the edges.
  3. Powerful but easy to use. You can build sophisticated multi-agent workflows without writing a single line of code. The dashboard handles everything.
  4. Your happiness matters. If something isn’t working, we fix it. Reach out anytime at info@lookfor.ai.

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Who it’s for

Lookfor is built for Shopify brands that are scaling and need CX automation that actually works. Whether you’re handling 100 conversations a day or 10,000, the platform adapts to your needs.

Quickstart

Get up and running in under 10 minutes.