From here, you can follow every conversation, respond to customers, update statuses, leave internal notes, and collaborate with your team—all without jumping between different tools or tabs.
Inbox
Learn how to use unified inbox
Inbox brings all your customer conversations together in one place—no matter which channel they come from or if they are inbound or outbound. Email, storefront, Instagram and Facebook all flow into a single unified view.
From here, you can follow every conversation, respond to customers, update statuses, leave internal notes, and collaborate with your team—all without jumping between different tools or tabs.
From here, you can follow every conversation, respond to customers, update statuses, leave internal notes, and collaborate with your team—all without jumping between different tools or tabs.