Lookfor is an AI-native, end-to-end scalable CX platform for Shopify brands. It enables you to automate customer experience workflows in the most intuitive and efficient way — unlocking both immediate and long-term benefits that would otherwise be out of reach.
Our platform uses four core components to make scalable customer relationships possible. Channels are gateways that connect your brand with customers. You can connect a MAS to a channel’s inbound port to automate incoming conversations, or create a campaign using the channel’s outbound port to proactively reach out to customers. The Knowledge Base you create is available to your MAS at all times.